About cosmoscasino.biz: an Independent Guide to the Cosmos Account

cosmoscasino.biz is an independent English-language guide to the Cosmos brand, written for readers in Canada. It is not the operator, it is not run by the operator, and it cannot act on any account. Its subject is narrower than a typical casino review: the player account itself — how registration works, why verification exists, how to keep a login safe, how to recognise the real address, and what to do when something goes wrong. The home page gives the short version; this page explains who we are and how we work.

Why this site exists

Most of the trouble players run into online starts on the account side, not at the game. A name typed differently from the one on an identity document can hold up the first withdrawal for days. A password reused from an old forum can hand the account to a stranger. A search result pointing to a domain with one extra letter can collect a login and a one-time code in a single visit. These problems are boring to write about, which is exactly why they are poorly covered. We decided to cover them properly, one page at a time, in plain language.

Who writes it

Every page is edited by Mireille Brassard, our account and safety editor. Her sources are the ones any careful reader could open: the operator's published terms and help pages, iGaming Ontario's public directory of regulated operators, public material from the AGCO, and the official websites of help lines. When a detail cannot be confirmed from a source like that, it is left out or marked as unconfirmed.

What we do not handle

We cannot open, verify, unblock or close an account. We do not process money, and we do not publish deposit instructions, withdrawal times or bonus offers. We cannot take a dispute to the operator for you. If you need any of these, the operator's own support desk is the only party that can help; our support guide explains how to reach it effectively, and the complaints page covers escalation.

How the site is funded

cosmoscasino.biz earns a commission when readers follow partner links. That arrangement and its limits are described on the affiliate disclosure page. Commission never decides what we say about risk, and no operator can buy a change to a page.

Game fairness and certification: what we can and can't confirm

You will not find return-to-player percentages or certification claims on this site. Those figures belong to each game and its operator, they can differ between versions of the same title, and we cannot verify them independently. The reliable source is the game's own rules or help screen, opened inside the lobby, together with the operator's published terms. If a fairness or testing claim matters to you, look for it there and note which organisation is named, rather than relying on a summary written by someone else — including us.

Who runs the Cosmos brand

We do not name the company behind Cosmos, because we have not been able to confirm it from a source we would stand behind. Operators normally identify the legal entity running a site in their terms and conditions and in the footer of the site, often alongside a registration number and the address of the company. If knowing who you are dealing with matters to you — and it should — read those sections on the real domain before you register, and keep a copy.

Licence, age checks and restricted regions

Gambling in Canada is regulated by the provinces. In Ontario, regulated operators are registered by the AGCO and contracted with iGaming Ontario, and their domains appear in iGaming Ontario's public directory; checking the exact domain there is the fastest way to see whether a site belongs to that market. A Curaçao or Anjouan licence does not authorise an operator in any Canadian province. Age limits and restricted regions are set out in each operator's terms, and the operator checks age during sign-up and verification. This site is for adults 18+ only.

Mirrors, copies and staying on the right domain

Because brands like Cosmos sometimes use alternative addresses, we also explain how to tell a genuine mirror from a phishing copy. Our guide to mirrors and real addresses is one of the most practical pages on the site.

Get in touch

Found an error, an outdated detail or a broken link? Write to info@cosmoscasino.biz with the page address and what needs fixing. We read every message and correct mistakes openly. Please do not send passwords, documents or account details — we cannot use them and do not want them. If gambling is starting to worry you, the responsible gambling page lists free help in your province.